United Healthcare Plan Details & ID Card

24/7 KU Watkins Health Services Nurse Helpline: 785-864-9583. Available 24 hours a day, 365 days a year at no charge. They can assess and help you decide what level of care to seek. If you are having a medical emergency, contact 911.


2023-2024 International Student Basic Plan

Certificate of Coverage (pdf)

Summary of Benefit and Coverage (pdf)


2023-2024 GTA/GRA/GA Plan

Certificate of Coverage (pdf)

Summary of Benefit and Coverage (pdf)

Visiting Faculty/Scholar Plan

Enrollment form only for Visiting Faculty/Scholars

RX Drug List

Prescription Drug List

Rx Updates


ID Card

Your Student Health Insurance ID Card is available online 24/7 via My Account on United Healthcare website. 

Please keep in mind insurance ID cards are only available after you have received notification from ISS Insurance that your insurance for the semester has been activated. You CANNOT print out a card before you receive an email from ISS Insurance notifying you that your insurance has been activated. 

  • If you already have a user ID and password, you can print your card, or even request a new card be mailed to you. Go to UHC's website and click on "ID CARD".
  • If you don't have a user ID and password yet, you can create your account by providing your name, date of birth and email address. You may also call United Healthcare toll-free at 1-800-767-0700 for assistance in setting up your My Account.

You may also access your UHC My Account via your smartphone or by downloading UHC's new Mobile App from your App Store.

Accessibility Statement

An accessible version of the documents on this site will be made available upon request. Please contact the International Support Services , at iss@ku.edu to request the document be made available in an accessible format.