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Updates from ISS

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Delivery of Services

In-Person Hours

Monday through Friday
9:00 am to 12:00 pm
1:00 pm to 4:00 pm

Walk-in Hours for Advising

Monday to Friday
1:30 pm to 4:00pm

Virtual Drop-in Hours

Monday, Wednesday, Friday
1:30 pm to 4:00 pm

For questions and processes that take 15 minutes or less.


Virtual Drop-in Request



Call 785-864-3617 to set up an appointment.
For most processes needing 15 minutes or more.


General questions at
Insurance questions at
Undergraduate admissions at



As we prepare for the Spring 2021 semester please check the following sites frequently. As we get answers from government agencies about border closures, visa services, and how COVID-19 will impact class enrollment, we will update the following pages.

I am a new admitted student

I am a KU student with questions about Spring 2021

I have general questions for ISS about COVID-19

KU Protect: Learn about KU's response to COVID-19 (updated frequently)

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