Our Services

Services for Employees & Scholars | Services for Students | Advising Hours | Activities & Involvement

Student Resources | Faculty & Staff Development

International Support Services provides opportunities to increase student involvement on campus and in the community, educate students about resources on campus and how to maintain legal status while an international student. ISS also provides immigration support for employees and visiting scholars. 

Our office is open 8:00am-5:00pm Monday-Friday. Most services can be handled on a walk-in basis, but some complex immigration situations require an appointment as described below.

Immigration Services

Employees and Visiting Scholars

Many immigration services at KU were combined into one office, International Support Services. For services related to visa sponsorship for KU employees and KU visiting scholars please go to visa.ku.edu. If you are a department who needs support in this area and wish to talk with an advisor please call us at 785-864-3617 or email iss@ku.edu.


Our international advisors are well-versed in the regulations governing F-1 and J-1 students. Since 95% of our students are either in F-1 or J-1 status, we only provide detailed rules and procedures for these two categories online. Rules are similar, but different for F-1 and J-1 so be certain to reference the appropriate category.

Immigration Advising Hours

Please note that at this time our international advising staff are available for virtual appointments only. We are working from home during the COVID-19 pandemic. If you need to schedule an appointment, please email iss@ku.edu.

Office hours are 8:00am - 5:00pm Monday - Friday. See below about walk-in hours and scheduled appointments. Please help us serve you better by completing any necessary paperwork before the appointment and bringing it along with your original immigration documents to the meeting.

Walk-In Advising

Walk-in advising is only available in the afternoons for students and visiting scholars. If you are an employee at KU, please contact your international advisor to schedule an appointment.

1:30pm-4:00pm Monday-Friday

In the afternoons, there is no need to make an appointment. All students and scholars will be seen on a first-come, first-served basis. Walk-in advising is intended for matters that can be addressed in fifteen minutes or less.

Appointment Advising

ISS international student advisors are available for appointments Tuesday - Friday 9:00am - 11:30am.

Appointments are intended for matters that require more than fifteen minutes of time.

Activities and Involvement

In order to develop a holistic environment for all KU students, we believe that involvement and interactions with other members of the KU community are valuable and beneficial experiences. Therefore, we provide many opportunities to get involved on campus, in the greater community, and beyond. For more information regarding the events and opportunities provided specifically for international students, visit the ISS Get Involved webpage.

Student Resources

Our Student Resource Coordinator is available if you are struggling with your classes or time management.

Faculty & Staff Development

International Support Services can provide information sessions and trainings for interested departments, offices, or organizations on campus. For more information and/or to request a training, please visit our Faculty & Staff Development webpage.


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