Our Services

Services for Employees & Scholars | Services for Students | Advising Hours | Activities & Involvement

Student Resources | Faculty & Staff Development

International Support Services provides opportunities to increase student involvement on campus and in the community, educate students about resources on campus and how to maintain legal status while an international student. ISS also provides immigration support for employees and visiting scholars. 

Office Hours

Monday through Friday, 8:00 am to 5:00 pm


General questions at ISS@ku.edu
Insurance questions at issinsurance@ku.edu
Undergraduate admissions at world@ku.edu

Immigration Services

Employees and Visiting Scholars

Many immigration services at KU were combined into one office, International Support Services. For services related to visa sponsorship for KU employees and KU visiting scholars please go to visa.ku.edu. If you are a department who needs support in this area and wish to talk with an advisor please call us at 785-864-3617 or email iss@ku.edu.


Our international advisors are well-versed in the regulations governing F-1 and J-1 students. Since 95% of our students are either in F-1 or J-1 status, we only provide detailed rules and procedures for these two categories online. Rules are similar, but different for F-1 and J-1 so be certain to reference the appropriate category.

Immigration Advising Hours

Limited Walk-in Hours for Advising

Tuesday and Thurday 1:30pm to 4:00pm

Remote Virtual Hours

Monday, Wednesday, Friday 1:30 p.m. to 4 p.m

These virtual drop-in sessions are only for:

  • General and specific questions for currently enrolled students and active scholars
  • Processing of reduced course load requests (electronically signed I-20s). 

Inquires NOT handled during drop-in advising:

  • Insurance-related inquiries: instead please email issinsurance@ku.edu
  • Newly-admitted student inquires: instead please email issorientation@ku.edu
  • All other processes require a virtual appointment. 

To request a virtual drop-in, click the button below and provide your full name and the purpose of your “drop-in” request.


Virtual Drop-in Request


Virtual Appointments

Call 785-864-3617 to set up a virtual appointment
For most processes needing 15 minutes or more

Activities and Involvement

In order to develop a holistic environment for all KU students, we believe that involvement and interactions with other members of the KU community are valuable and beneficial experiences. Therefore, we provide many opportunities to get involved on campus, in the greater community, and beyond. For more information regarding the events and opportunities provided specifically for international students, visit the ISS Get Involved webpage.

Student Resources

Our Student Resource Coordinator is available if you are struggling with your classes or time management.

Faculty & Staff Development

International Support Services can provide information sessions and trainings for interested departments, offices, or organizations on campus. For more information and/or to request a training, please visit our Faculty & Staff Development webpage.


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