KU UnitedHealthcare StudentResources 2019-2020 Plan Details
Click here for information regarding how to see a doctor and what to do when you receive a medical bill.24/7 KU Watkins Health Services Nurse Helpline: (785) 864-9583. Available 24 hours a day, 365 days a year at no charge. They can assess and help you decide what level of care to seek. If you are having a medical emergency, contact 911.
International Student Basic
GTA/GRA/GA Plan
It is very important to use either the KU Watkins Health Services Center, or to choose an In-Network Healthcare provider or facility.
Please use this link below to search for participating providers or facilities. This is also called a “Preferred Provider” Network.
For more information or assistance call or email UnitedHealthcare StudentResources Customer Service at customerservice@uhcsr.com or 1-888-344-6104.
Find an In-Network Doctor or Hospital
Mental Health Provider or Facility
Use KU Counseling and Psychological Services or, search for a mental or behavioral health provider or facility.
Participating Pharmacy
Use the KU Watkins Health Services Center pharmacy or find a participating retail pharmacy.
Would you like to read your SBC in a different language?
Visit the UnitedHealthCare Website to read the Summary of Benefits and Coverage in a different language.
How to print your card online?
Your Student Health Insurance ID Card is available online 24/7 via My Account on United Healthcare website. Please keep in mind insurance ID cards are only available after you have received notification from ISS Insurance that your insurance for the semester has been activated. You CANNOT print out a card before you receive an email from ISS Insurance notifying you that your insurance has been activated.
- If you already have a user ID and password, you can print your card, or even request a new card be mailed to you. Go to UHC's website and click on "ID CARD".
- If you don't have a user ID and password yet, you can create your account by providing your name, date of birth and email address. You may also call United Healthcare toll-free at 1-800-767-0700 for assistance in setting up your My Account.
You may also access your UHC My Account via your smartphone or by downloading UHC's new Mobile App from your App Store.
