Updates from ISS

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Delivery of Services

KU Closure and ISS Hours during Break

• The University of Kansas will be closed December 23, 2020 through January 3, 2021. ISS will also be closed both physically and virtually.
• Most KU buildings will be closed to the public November 30, 2020 through January 30, 2021. Strong Hall will be locked so our physical office will be closed during this time. However, we will remain open virtually 8:00am to 5:00pm Monday through Friday during this time. Please send an email to iss@ku.edu or call us at 785-864-3617.

Virtual Office Hours

International Support Services is working remotely and is open virtually 8:00am to 5:00pm Monday through Friday.

Virtual Drop-In Advising

Virtual "Drop-In" advising sessions are available Monday through Friday 1:30pm to 4:00pm. These virtual drop-in sessions are only for:

• General and specific questions (for students and scholars)
• Processing of reduced course load requests (electronically signed I-20s). 

All other processes require a virtual appointment.  To request a virtual drop-in, click the button below and provide your full name and the purpose of your “drop-in” request.

Virtual Appointments

Virtual phone or Zoom appointments are offered 9:00-11:30am Tuesday-Friday and 1:30-4:00pm Monday-Friday. In-person appointments are not an option because of COVID.

Call ISS at (785) 864-3617 to set up an appointment.

COVID 19

As we prepare for the Spring 2021 semester please check the following sites frequently. As we get answers from government agencies about border closures, visa services, and how COVID-19 will impact class enrollment we will update the following pages.

I am a new admitted student

I am a KU student with questions about Spring 2021

I have general questions for ISS about COVID-19

KU Protect: Learn about KU's response to COVID-19 (updated frequently)